Q&A


1.How do I know my shoe size?

If you are unsure of your shoe size, you can measure your shoes size. Because the foot is three-dimensional, any two-dimensional measuring tool, such as a ruler orBrannock device an only approximate your true shoe size. Please also keep in mind that manufacturers use different lasts to construct their shoes, and sizing may vary accordingly.

2.How to choose fit high heel shoes?

For the people whose feet are fat, it is better to choose a pair of high heel shoes which is larger than the feet and avoid thin heel shoes. Wedges are popular and more comfortable for them.

3.How to take care of shoes?

Have a place for your shoes or even create special storage for special shoes so that you can prevent the shoes from dirt or marks and maintain the shape of shoes.

Rotate your shoes. Where possible allow a day between wears and alternate with other shoes, so you can keep the shoes dry out fully whether from rain or natural perspiration.

Clean or polish your shoes regularly. You can get the necessary supplies like shoetrees and learn the proper way to polish on the tongue and the upper of the shoes. 

But know when to use shoe cream. Wax-finished or waterproof leather uppers should be treated with dubbin or a 'waxed leather cream' to condition, soften and protect the leather. 

Avoid stepping in dirt and use older shoes for dirty or damaging tasks. Keep your old shoes and you'll get a little more use out of them and spare the newer shoes premature damage.

Apply a suitable waterproofing agent periodically if the outside is snow or rain. 

4.Why can I no longer find the shoes that I found before?

Once an item has no more available stock and the manufacturer is no longer making it, it is removed from our webpage as available and will no longer show up in searches.

5.Why The Color Of Received Clothing Is A Little Different From What I Saw Online ?

the camera's perspective and the extent of lighting may cause a little color difference. Hope you could understand us. If it does not affect the appearance and mood about your favorite clothing, we hope you can keep clothing. We will give you promotion code as the compensation for the future purchase. However, we will try our best to avoid the matter happens.

6.What if my shoes are not available?

If your shoes are not in stock and for some reason we cannot offer them, we will notify you and give you other options to choose from, or you can cancel your order.

You can provide other of your favorite shoe style pictures, and after confirmation, we will reply you as soon as possible.

7.How do I place my order in this website?

You can view the catalog in our website. If you find anything you want to buy.

Please add it to your shopping cart and then go check out.

8.Is the information I send over the Internet safe?

All the information you send over our website is strictly confidential and is protected by our SSL certified web site through the industry's most powerful encryption VeriSign. Any other information given such as email is strictly confidential and will not be used or given to any 3rd party. Please see our Privacy Policy for more information.